FAQ

What can we help you with today?

General

Affiliate Programme: As an Affiliate, you promote FXTM on your website, blog or social media accounts, using the tools we provide to introduce clients to FXTM. You will receive a commission based on the number of clients you acquire and their trading activity.

Introducing Brokers Programme:  As an Introducing Broker (IB), you have the opportunity to expand your business by meeting new clients and referring them to FXTM. A variety of rebate schemes are offered which are designed to keep you earning throughout your clients’ time with us.

You can register as an Introducing Broker or Affiliate by visiting the FXTM Partners website.

No, both programmes have no registration fees or extra costs.

Yes, there are no restrictions to the number of Affiliate/IB programmes you can participate in.   

No, you will need to choose one of the two programmes. For detailed information and benefits of each programme, please refer to the Affiliates and Introducing Broker pages.

This is the unique link all Affiliates and Introducing Brokers have. When a client registers using your link, the client will be assigned to you.

You can get a full report on your referrals in your IB/Affiliate panel by clicking on ‘My Reports’.

No, you can’t.

Kindly note that Exinity Limited does not provide services to residents of USA, Mauritius, Japan, British Columbia, Quebec, Saskatchewan, Haiti, Suriname, the Democratic Republic of Korea, Puerto Rico, and the Occupied Area of Cyprus.

Your wallet is where you can find all the commissions you’ve earned and what is available for withdrawal.

Any time, providing the balance of your wallet is above 0 USD.

  1. Go to ‘Fund Withdrawal’ inside your Affiliate/IB panel
  2. Choose a withdrawal method and fill in the required information.
  3. Submit your request by clicking ‘Confirm’.

Please note that in order to withdraw, you need to ensure your Affiliate/IB profile is verified.

- You and your client have the same contact information (phone number/email).

- The client used a Refer-a-Friend link before registering using your Affiliate/IB link. The cookie life of the Refer-a-Friend link prevents us from tracking your Affiliate/IB link.

In this instance, your client must submit an email request to the Partnerships Department before they can be assigned to you.

No, there are no limits on your monthly earnings. The more active your clients are, the more you earn.

An email is sent to you as soon as the funds are transferred to your wallet.

Dynamic Rebates for both Affiliates and IBs are paid every week.

The CPA or Fixed per Lot rebates (Affiliates) or Special Payment Schemes (IBs) are paid once a month between the 1st and 5th. If the 5th falls on a weekend or holiday, you will be paid on the first working day after.

You can download detailed reports regarding the commissions you have earned for a particular timeframe from your Affiliate/IB panel.

Simply select ‘Reports’ and click ‘Commissions’ to download your file.

No, even if your clients earned you a couple of cents, you will still be paid accordingly.

- Bank-wire.

- Skrill.

- Neteller.

- WebMoney.

- China Union Pay.

- Nigerian Local Bank Transfer.

- Indian Local Transfer.

- Pakistani Local Transfer.

FXTM Partners does not charge you any fees, however, your payment provider may charge handling fees.

- Your Affiliate/IB profile has not been verified yet.

- You haven’t accepted the relevant Terms and Conditions.

- You haven’t met the conditions on your current payment schemes.

If you have completed all of the above and still can’t withdraw your funds, please contact your Account Service Manager.

These are the commissions you earned during your payment cycle, that are not available for withdrawal yet.

If you have successfully met all the payment criteria, then pending commissions will be transferred to your wallet and will be available for withdrawal on the next payment day.

If the balance on your Affiliate/IB is incorrect, please send an email.

You can change your password in 3 simple steps.

- Log in to your IB/Affiliate Panel.

- Go to ‘Personal Details’ and click ‘Change’ next to Partner Password.

- Enter both your existing and new password.

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Risk warning: Trading is risky. Your capital is at risk. Exinity Limited is regulated by FSC (Mauritius).